General
Have you seen our informative Blog posts?
🚌 Stay in the Loop with Our New Blog Series! Found Here
We’ve launched a new blog series to keep you fully informed about our products, services, and everything campervan-related. From expert tips to travel inspiration, we’re covering it all.
📅 A fresh post will be published each week—so be sure to follow along and never miss an update!
🎧 Prefer to listen on the go? Each post also comes with its own podcast episode, perfect for tuning in while you’re out and about. Podcasts found Here or Here
Do you listen to podcasts?
🚌 Stay in the Loop with Our New Podcast Series!
We’ve launched a new podcast series to keep you fully informed about our products, services, and everything campervan-related. From expert tips to travel inspiration, we’re covering it all.
📅 A fresh Podcast will be published each week—so be sure to follow along and never miss an update!
What payment methods do you accept?
We accept bank transfer or cash for campervan work. Items on our website shop can be purchased through PayPal’s various services, including card payments.
What insurance company should I use?
Our customers are entitled to a discount from the Thatcham Branch of Howden Insurance (formerly know as A-Plan), who can be contacted on: 01635 874 646
Read our BLOG POST to find out other popular campervan / motorhome insurance companies.
Campervan Sales
Do you supply the van?
Occasionally we have campervans pre-converted, ready for sale.
Will you source a van for me?
Now that the van market has calmed down slightly, we will help source a van for you. We can then convert that van for you.
I want you to source a van for me, what information do you need?
Please tell us the type of conversion you are looking for, first of all. Tell us the make and model you like, desired colour, most have specification, tailgate / barn doors, and your budget.
Conversions
Do you convert customers vans?
Yes, we mainly convert a van that you bring to us.
What conversion do you recommend?
We have lot’s of conversions to suit different people. The best selling conversion is certainly the Signature Plus Off-Grid 4 berth. The specification ticks all the boxes, and we keep the price similar to other companies standard conversions.
Lead Acid or Lithium Electrics?
This is perhaps the question we are asked most. Follow this link for an in depth answer: Lead Acid vs Lithium
How often do I need to charge my leisure battery?
12v lead acid batteries should be fully charged at least every 2 – 4 weeks, and never be taken down below 12v.
Lithium batteries can be fully depleted, you need to use the battery, or charge it every couple of months to stop it going into “sleep” mode.
How long does it take for a full campervan conversion?
Based on a Volkswagen Transporter 4 berth conversion, it usually takes 2 – 3 weeks to complete.
What is the warranty period?
We give all full campervan conversions a 24 month conversion warranty. This is a non-transferable warranty.
Diesel Heaters
How do I use my diesel night heater?
Please watch this video for a full explanation of how the Comfort controller works: CLICK HERE
How do I use my diesel night heater?
Please watch this video for a full explanation of how the Comfort controller works: CLICK HERE
Why is my heater showing error 13?
This is an easy one just means the heater has not detected fuel. When you first install the heater or run low on fuel this code will show up.
Top up with fuel and restart heater it will self-prime and may require 10 restarts of the heater.
Why is my heater showing error 15?
The battery you’re running the heater from needs charging as the heater has detected a low voltage. Lead acid batteries should never be taken down below 12v. Please make sure you fully charge your battery ever 2 – 4 weeks.
Why is my heater showing error 78?
Easy one again as above or you have not run the heater for ages, and it’s got air in the lines so just fuel up and restart may require 2 or 3 starts to clear the lines.