Frequently asked questions

How do I use my diesel night heater?

Please watch this video for a full explanation of how the Comfort controller works: CLICK HERE

Why is my heater showing error 13?

This is an easy one just means the heater has not detected fuel. When you first install the heater or run low on fuel this code will show up.

Top up with fuel and restart heater it will self-prime and may require 10 restarts of the heater.

Why is my heater showing error 15?

The battery you’re running the heater from needs charging as the heater has detected a low voltage. Lead acid batteries should never be taken down below 12v. Please make sure you fully charge your battery ever 2 – 4 weeks.

Why is my heater showing error 78?

Easy one again as above or you have not run the heater for ages, and it’s got air in the lines so just fuel up and restart may require 2 or 3 starts to clear the lines.

How often do I need to charge my leisure battery?

12v lead acid batteries should be fully charged at least every 2 – 4 weeks, and never be taken down below 12v.

Lithium batteries can be fully depleted, you need to use the battery, or charge it every couple of months to stop it going into “sleep” mode.

How long does it take for a full campervan conversion?

Based on a Volkswagen Transporter 4 berth conversion, it usually takes 2 – 3 weeks to complete.

What payment methods do you accept?

We accept bank transfer or cash for campervan work. Items on our website shop can be purchased through PayPal’s various services, including card payments.